Privacy Policy

What this policy covers

This Privacy Policy describes how Onrush Creative collects, uses, and protects information when you visit our website or submit our lead form to see if we're a fit for your business.

Information we collect

We may collect the following information from you:

• Contact information — name, email address, phone number, and business name, which you provide through our lead form.
• Business information — answers to our pre-qualifying questions such as average customer value, current monthly ad budget, and prior advertising experience.
• Verification data — your phone number and a confirmation code used to verify that you can receive SMS messages.
• Usage data — IP address, browser type, device information, pages visited, and referring website.
• Tracking data — Meta Pixel and cookie identifiers, such as Facebook browser and click IDs, to help measure ad performance and prevent duplicate reporting.

How we use your information

We use the information we collect to:

• Evaluate whether our service is a good fit for your business.
• Contact you about your inquiry by phone, email, or text message.
• Verify your phone number so we can reach real leads and reduce bot submissions.
• Measure and improve our advertising campaigns, including through Meta Ads and the Meta Conversions API.
• Protect against fraud, spam, and abuse.
• Comply with legal obligations.

Advertising and analytics

We use the Meta Pixel and related Meta advertising tools to understand how visitors interact with our site. This may include sending event data such as page views and lead submissions to Meta. Where technically available, we also send hashed email and phone information through the Meta Conversions API to improve measurement accuracy.

You can control how Meta uses your data for ad targeting by visiting Meta's Ad Settings.

Text messages

When you submit our lead form, we may send you a one-time SMS message containing a verification code. This is only to confirm that the phone number you provided belongs to you. Standard message and data rates may apply. After verification, we may call or text you about your inquiry. You can reply STOP to any future marketing text message to opt out.

Cookies and tracking

We use cookies and similar technologies to operate our site, measure advertising performance, and improve your experience. You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

How we share information

We do not sell your personal information. We share information only with service providers who help us operate our business, such as our hosting provider, email and SMS delivery services, and advertising platforms. We may also share information if required by law or to protect our rights.

Data retention

We keep your information for as long as needed to evaluate your inquiry, provide our services, comply with legal obligations, and resolve disputes. If you ask us to delete your information, we will remove it from our active systems unless we are required to retain it.

Your choices

You can contact us at any time to access, update, or delete the personal information you provided. You may also opt out of marketing communications by following the unsubscribe instructions in any email or by replying STOP to text messages.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at: hello@onrushcreative.com